Hi,
I'm placing my most recent tuches here for review.
Thank you,

1340426
Style systems
Title: Unable to change font
Comments: I refered this user to the FAQ's.
URL: http://www.livejournal.com/support/see_request.bml?id=1340426


1323354
General/unknown
Title: My email is closed
Comments: I asked if the user had a security question and answer.
URL: http://www.livejournal.com/support/see_request.bml?id=1323354


1323452
Style systems
Title: Adding a header to free account
Comments: I refered the user to the FAQ's.
URL: http://www.livejournal.com/support/see_request.bml?id=1323452


1065887
General/unknown
Title: Connection to FaceBook
Comments: I referred the user to the FAQ's and let the user know that they could choose the settings that work best for them.
URL: http://www.livejournal.com/support/see_request.bml?id=1065887


1065779
General/unknown
Title:Can't delete friends
Comments:I referred the user to the FAQ's.
URL:http://www.livejournal.com/support/see_request.bml?id=1065779



1065741
General/unknown
Title: How do I find comments in others journals that I've made?
Comments:I reffered the user to the FAQ's.
URL: http://www.livejournal.com/support/see_request.bml?id=1065741

I was not sure if I should tag the entry with the names of the categories, or with something else, so I will let you take care of it. I also added and lj-cut, because this post is quite long.

( My Review Request )

Could someone please tell me if I should write something else to the user on this request. I replied a week ago, soon after they re-greened, but nobody approved it or told me if I should edit my answer. They are getting impatient, and replied after my screened answer.

If it's because you are not sure if the payment of the user will still occur on February 26 in 2013, then please do tell me. At this point, getting a "we are not sure" would be better than nothing. Thank you for your time.

Hey newbies & screenies! This post is for you. :)

Right now we have two trainees who really really need screened answers to review as a part of their training process...and there are no screened answers to be found.

Coincidentally, there are a number of people on LiveJournal with open support tickets who really really need answers.

What would be quite awesome is if a few newbies (or returning screenies) would please come by and leave a few screened answers, especially in Communities, Entries, and Troubleshooting. This will help both the end user and the trainee volunteers, and you get the support points and XP for it. Everybody wins!

You don't have to sign up anywhere to become a support volunteer: all you have to do is write an answer for us to check (for accuracy and readability) and send on to the user. Come on by!

Title: Feeding LJ posts to Goodreads
URL: http://www.livejournal.com/support/see_request.bml?id=1368642
Category: Syndication
Answer: Explained to user that this was set up on Goodreads and not LiveJournal
Comments: I started to explain how to find the feeds of a LiveJournal and use those elsewhere, but that seemed like overkill instead of shiny.

Title: Scrapbook won't let me upload
URL: http://www.livejournal.com/support/see_request.bml?id=1359386
Category: ScrapBook
Answer: it's a stock. I recognized this issue as a former SB I2.

Title: Can't access anything!
URL: http://www.livejournal.com/support/see_request.bml?id=1369400
Category: Troubleshooting
Answer: I asked for more info. I suspect they were getting a 503 as that's what all the other requests around the same time are. they didn't reply.

Title: Profiles.
URL: http://www.livejournal.com/support/see_request.bml?id=1365826
Category: Troubleshooting
Answer: Snark got more information, so I fully understand using her answer.

Title: Redirected
URL: http://www.livejournal.com/support/see_request.bml?id=1358948
Category: Troubleshooting
Answer: This looked like malware to me, so I grabbed the relevant stock.

Title: Server Time
URL: http://www.livejournal.com/support/see_request.bml?id=1354846
Category: Entries
Answer: Really, this is a very g/unky entries. As my IC states, I know the answer, but as Semagic is not a LiveJournal product they should talk to Semagic's developers.

Screenies, I1s, I2s

Screenie, I1, and I2 reviews are no longer category-specific and can include requests from as many different categories as you would like; it is helpful if you indicate the category of the request next to each link. Post your review request in this community, learn_support.

Your review request should contain links to 5-7 recent requests that you have answered or otherwise touched. Please include your username and current priv level in the subject line (e.g., "Review request for intrepia, I2"). You will receive feedback from one or more SHs as comments on your entry.

For I2s especially (although volunteers of other priv levels are welcome to do this as well!), it is strongly recommended that you also include any questions and comments you may have about each request, as well as a brief analysis of what you did well and how you could improve in each request.

I3s

I3 reviews will continue to be category-specific. Please email your review request to support@livejournal.com.

Your review request should contain links to 5-7 of your recent priv-plays in a category. Please include the category, your username, and your priv level in the subject line (e.g., "[general] Review request for intrepia, I3"). You will receive feedback from a SH in that category via email.

You are also encouraged to include any questions, comments, or additional analysis that you may have.

(*userpic*)

I was just running stats and discovered we didn't do a single review in July. Not a one. Now this is probably because the cats went wild, but still. Training came to a standstill and I want you to get feedback!

Everybody who's active: your goal is to try to get enough touches to either make a post here requesting feedback, or request a review at support@.

Is it mandatory? Nope.
Will it help get answers to users and help Support replace volunteers who have left and are leaving? Absolutely!
Should you fret over this? Absolutely not!

And supporthelps? Don't forget to post to support_reviews about newbies you find who could use I1. Your input is critical to keeping this process going!

Love and Bunnies,
Carrie

Heyyy. So. Does anyone happen to know, does Yandex index journals / communities that "May Contain Adult Concepts" or "May Contain Explicit Adult Concepts"?

For the curious, I'm trying to figure out http://www.livejournal.com/support/see_request.bml?id=1331518, in which the user can't find "freece" within the community the_slash_pile using the Advanced Search. the_slash_pile DOES show up in a straight-out search for "the_slash_pile". But it DOES NOT show up in interest searches (as far as I can tell). So, if I may go oldschool Jerry Seinfeld, "What's the deal?"

I was comparing replies and wondered a little why my own and - in case of the second request - alexia_drake's reply weren't approved.

http://www.livejournal.com/support/see_request.bml?id=1323738
http://www.livejournal.com/support/see_request.bml?id=1323948

Could you tell me what I'm missing here, please?

I've only ever tried twice so far to tag requests, but both times it didn't work for some reason. Here's my latest attempt: 1325138
I even copied the tag text from another request of this sort, just to make sure I'd use the exact spelling, but all I got was "(Tags: couldn't add: error 500)"

Wiki didn't help either. Any idea what I'm doing wrong?